Nalpha.com is a store where you can buy items from our select assortment of digital goods from video games. Currently we sell skins for CS:GO.
The currency seen on our product pricing is Credits.
Credits is what you spend to purchase goods from our store. You purchase Credits from us, then spend the Credits in the store.
A Credit costs €1
First you have to purchase Credits from us. Then you will be able to spend those Credits in the store by purchasing an item. After purchasing an item or items, the corresponding Credit amount will automatically be deducted from your account.
This can be done here: Buy Credits. After successfully paying for the Credits, they will automatically be added to your account.
It can take up to 8 days. This is due to Valve’s Trade Restrictions added in 2016. You can read more about it here: Trading and Market Restrictions.
Yes. CS:GO skins are stored on Steam accounts. In order for us to deliver the skin(s) you’ve purchased, you need to have a Steam account that’s eligible to trade.
Yes. Nalpha.com is a legitimate website. Nalpha.com is run and operated by Nalpha OÜ, a registered company in Estonia (organization number: 16637449). You can check our Trustpilot page here. You can also read more about Nalpha here.
Yes. You can send Credits to your friend’s Credits account through the Credit trade page.
You can submit a request to see your own data by sending us an email or opening a support ticket. You will receive a downloadable .zip file with your data. Important: if you request your data, it will not be deleted from Nalpha’s servers. To request erasure, look question below.
Important: Your data file might not contain the changes made to your data between the request and the archive creation.